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Umbra Otto Automatic Soap Dispenser Touchless, Hands Free Pump for Kitchen or Bathroom, 8.5 oz, Black
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Return this item for free
Free returns are available for the shipping address you chose. You can return the item for any reason in new and unused condition: no shipping charges
Learn more about free returns.- Go to your orders and start the return
- Select the return method
- Ship it!
Purchase options and add-ons
Color | Black |
Brand | Umbra |
Product Dimensions | 4.75"L x 3.75"W x 10"H |
Number of Sets | 1 |
About this item
- Plastic
- IDEAL FOR LIQUID-BASED HAND SOAP OR SANITIZER: Otto is ideal for liquid soap or hand sanitizer (not recommended for use with foaming, granular or thick gel-based soap or sanitizer). Please ensure that dispenser is turned on with an indicating blue light. For best results, clean Otto’s dispensing tip regularly and run pump with warm water solution. When using a thick soap, try thinning it out with water. If you encounter any further problems, please refer to our troubleshooting tips down below
- FAST DISPENSING: With a new and improved motor function and dispensing speed, Otto’s sleek profile features a matte finish, dispensing soap or sanitizer in 0.2 seconds
- TOUCHLESS: Otto’s 8. 5oz (250ml) capacity makes it the ideal touchless liquid, hand, soap, dish soap or sanitizer dispenser; not recommended for use with foaming, granular or thick gel-based soap or sanitizer
- EASY TO FILL WITH NON-DRIP SPOUT: Otto’s non-drip spout minimizes clogging and prevents messy drips, while the fluid level indicator window, and large top-load opening, makes refilling easy and mess-free
- ORIGINAL DESIGN & TOTAL SATISFACTION: Our team of international designers brings thought, creativity and original design to everyday items. Umbra products are made to last using high quality materials. Don’t be fooled by copy-cat products. Choose Umbra and get the original. If you’re not completely satisfied for any reason, contact us within 30 days and we will fix it or issue a full refund.
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This Item Umbra Otto Automatic Soap Dispenser Touchless, Hands Free Pump for Kitchen or Bathroom, 8.5 oz, Black | Recommendations | dummy | dummy | dummy | |
Try again! Added to Cart Add to Cart | Try again! Added to Cart Add to Cart | Try again! Added to Cart Add to Cart | Try again! Added to Cart Add to Cart | Try again! Added to Cart Add to Cart | |
Price | $43.00$43.00 | -22% $20.99$20.99 List: $26.99 | -20% $39.99$39.99 List: $49.99 | $26.99$26.99 | $29.99$29.99 |
Delivery | Get it as soon as Sunday, Mar 31 | — | Get it as soon as Sunday, Mar 31 | Get it as soon as Sunday, Mar 31 | Get it as soon as Sunday, Mar 31 |
Customer Ratings | |||||
Easy to use | 3.2 | 4.2 | 4.4 | 4.3 | 5.0 |
Motion detection | 3.0 | 4.4 | 4.4 | 4.3 | 4.7 |
Sturdiness | 4.0 | 3.9 | 4.4 | 5.0 | — |
Value for money | 2.8 | — | 4.2 | 3.4 | 4.3 |
Style | 3.8 | 4.1 | 4.7 | — | — |
Sold By | mm&d | SANGFOR | EKO HOME | Lafraise | Meibide |
material | — | Acrylonitrile Butadiene Styrene (ABS) | Plastic | Acrylonitrile Butadiene Styrene (ABS) | Metal |
number of sets | 1 | 1 | 1 | 1 | 1 |
shape | — | Round | Round | cylindrical | X8 Automatic Hand Soap Dispenser Black |
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From the manufacturer
Commonly Asked Questions
Why is the blue sensor light not turning on?
- Check to see if your batteries are low or drained
- Check to see if your battery orientation is correct
- Check to see if there is any corrosion on battery contact points
- Make sure you are not using rechargeable batteries
Why does my sensor light up but no soap is dispensing?
- Make sure you are not using soap containing beads
- Make sure you are not using foaming soap
- Clean any residue left on the spout nozzle
- Pinch rubber nozzle to release any air bubbles and to ensure no residue build up is present
Why is the sensor light red?
- Your batteries are drained and need to be replaced
- Check to see if there is any corrosion on battery contact points
Details
- Automatic soap dispenser
- 8.5oz (255ml) capacity
- Hidden on/off switch
- Dual color LED indicators
- Non-drip spout to minimize clogs
- Wide funnel refill opening
- Suitable for dish soap, liquid hand soap or hand sanitizer
Troubleshooting Steps
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1. Fill the Pump with Hot WaterAfter inserting the batteries, if the blue light comes on and you hear the motor but the soap doesn’t dispense, try pouring the soap into a separate container, then fill the pump with hot water (not boiling) and let sit for 5-10 minutes until cool. |
2. Activate the Hand SensorPut your hand in front of the motion sensor and repeat until the water starts to flow well. |
3. Empty the Water & Refill the SoapNow empty the water and refill the pump with soap. |
4. Thin the Soap OutIf you find the brand of soap you have purchased is too thick, try adding some water to thin it out. Otto Automatic Soap Pump is not recommended for use with foaming hand soaps, gel sanitizer or soap with exfoliants |
Otto | Otto Caddy | Emperor | |
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Customer Reviews |
3.5 out of 5 stars
6,830
|
3.5 out of 5 stars
251
|
3.2 out of 5 stars
22
|
Touch-Free | ✓ | ✓ | ✓ |
Capacity | 8.5 floz. | 8.5 floz. | 12 floz. |
LED Indicators | ✓ | ✓ | ✓ |
Works with Hand Sanitizer | ✓ | ✓ | ✓ |
Power Source | AAA Batteries | AAA Batteries | AAA Batteries |
Soap Type | Liquid, avoid granular and gel-based soaps with high viscosity | Liquid, avoid granular and gel-based soaps with high viscosity | Liquid, avoid granular and gel-based soaps with high viscosity |
Covered For | 5 Years | 5 Years | 5 Years |
Videos
Videos for this product
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Umbra Otto Automatic Soap Dispenser review
ALWAYSOCCUPIED
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0:37
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Germaphobes, watch before you buy.
Honest Reviews with Sunny
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0:57
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Honest review of the Umbra automatic soap dispenser
Jane Finn
Videos for this product
1:44
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Simplehuman vs. Otto (Cheap vs. Expensive) #thisorthat
Oliver
Product information
Product Dimensions | 4.75 x 3.75 x 10 inches |
---|---|
Item Weight | 8.8 ounces |
Manufacturer | Umbra |
ASIN | B07TNVDTQ3 |
Item model number | 1012609-040 |
Batteries | 4 AAA batteries required. |
Customer Reviews |
3.5 out of 5 stars |
Best Sellers Rank | #152,797 in Home & Kitchen (See Top 100 in Home & Kitchen) #419 in Bathroom Countertop Soap Dispensers |
Volume | 255 Milliliters |
Fabric Type | Plastic |
Assembly required | No |
Number of pieces | 1 |
Warranty Description | 5 year manufacturer. |
Batteries required | Yes |
Warranty & Support
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Product Description
Otto’s sleek profile and matte finish look great in any kitchen, bathroom or entryway space. The innovative sensor pump technology automatically dispenses a fixed amount of liquid soap – not too much, not too little - helping reduce waste and saving you money on supply costs. Otto’s fluid level indicator window lets you see when it’s time to refill and the large, top-load refill opening makes topping it up quick and easy. Operating on four AAA batteries (not included), Otto measures 3.5 x 4.5 x 10 inches (8.9 x 11. 11.4 x 25.4 cm). IMPORTANT INFORMATION: After inserting the batteries, if the blue light comes on and you hear the motor but the soap doesn’t dispense, try pouring the soap into a separate container, then fill the pump with hot water (not boiling) and let sit for 5-10 minutes until cool. Put your hand in front of the motion sensor and repeat until the water starts to flow well. Now empty the water and refill the pump with soap. If you find the brand of soap you have purchased is too thick, try adding some water to thin it out. Otto Automatic Soap Pump is not recommended for use with foaming, granular or thick gel-based soap or sanitizer. U.S. Patent No. D682,589
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the appearance and ease of use of the pump dispenser. For example, they mention it looks good, is sleek, and is a lovely addition to their kitchen. That said, some complain about the soap dispensing. They say it dispenses very little or too much soap, and that the quality is unreliable. Customers also dislike dripping, and durability. Opinions are mixed on performance and value.
AI-generated from the text of customer reviews
Customers are satisfied with the appearance of the pump dispenser. They mention that the design was fine, and the pump is sleek. Some like the shape and the amount of soap that you can fill. The size and design were really nice, and it sat well on the counter.
"My dispenser came early and in great shape. Easy to fill and put batteries in. Works like a charm. I would buy from this company again." Read more
"Been using this item for several months now. Looks great in my kitchen. Dispenses just the right amount of soap for me. Love the hands-free!" Read more
"...Once it was together it works great and looks great, but the screw size issue is maddening and gives it the low ratiin..." Read more
"This soap dispenser is working great so far. It looks great, and dispenses just the right amount of soap...." Read more
Customers find the pump dispenser easy to use. They mention the style and ease of using it are great, convenient, and sanitary. The setup was straightforward, and soap dispensing was preset at the right amount. It comes ready to use, with no speed adjustment needed.
"...a bad lot of them but all mine have proven to be quality, precise w little effort...." Read more
"Great size, color and easy to use" Read more
"...The on/off switch is under the top plastic cover so not as easily accessible if you need to turn off the pump for cleaning or refilling...." Read more
"...Overall, though, it's easy to use and does what it's supposed to, and doesn't seem to go through batteries too quickly." Read more
Customers are mixed about the performance of the pump dispenser. Some mention that it works well, while others say that it doesn't work as expected. The motion detection is buggy and the sensor is annoying.
"...This past October 2023 I ordered three for my new home and one will not work. Unfortunately the return window closed before I found out...." Read more
"...Easy to fill and put batteries in. Works like a charm. I would buy from this company again." Read more
"...I ordered one more unit for another bathroom and that unit also not working. The pump works but is is unable to pick up any soap." Read more
"...We bought four of them. Two of them stopped working. One was replaced by the company. The company is amazing and their customer service...." Read more
Customers are mixed about the value of the pump dispenser. Some mention that it works great and is worth the money, while others say that it's a little pricey and too expensive to last a year.
"...I highly recommend this product. Good products for a reasonable price is almost non existent these days but this is an exception to the rule. Cheers!" Read more
"...Also, it's a little pricey.I can live with it, but I wouldn't purchase it again not recommend it." Read more
"Works great nice price" Read more
"...Easily dispenses soap and easy to refill! I thought the price was a little steep but compared it to simply human brand and one other brand, this is..." Read more
Customers are dissatisfied with the soap dispensing of the pump dispenser. Some mention that it dispenses very little soap with every first pump, while others say that it stopped dispensING soap after 3 days. Some say that the pump only gives the smallest amount of soap and that it starts to slow down. Overall, some customers would recommend the product if you are looking for a simple and reliable hand soap dispenser.
"...fine for the first month but I didn’t like how it only pumps out a small amount of soap. I have to pump 2-3 times to get the amount of soap I need...." Read more
"...First purchase (unit:1): The pump was not working and had to replace that unit...." Read more
"...Looks great in my kitchen. Dispenses just the right amount of soap for me. Love the hands-free!" Read more
"..." and then it needs to prime itself with every first pump, dispensing very little soap. Also, it's a little pricey...." Read more
Customers are dissatisfied with the quality of the pump dispenser. They mention that it's unreliable, has ridiculously low quality, and is a piece of trash. The design and execution are poor, and the product failed after the 30 day window. The build quality feels cheap and the peephole is hardly useful.
"...I found these can't handle too thick soaps." Read more
"Not very happy with the product," Read more
"...For some odd reason the screw would not come off; the sides of the screw are too shallow for the screwdriver to push against it and to open...." Read more
"...The item I received is about middle. It works ok but not ideal...." Read more
Customers are dissatisfied with the dripping of the pump dispenser. They mention that it starts to leak from the bottom, and the soap chamber is cracked. Some say that the soap started leaking into the battery chamber and then all over their body. Some mention that the product is not waterproof.
"...Replacement (unit:2) the soap started leaking from the bottom of the unit. Had to call Amazon to replace it...." Read more
"...I did not drop this one, and am very disappointed it was leaking I thought the leak came from the battery section; however, it came from the seams..." Read more
"...Soap leaked into the chamber. I have to just throw it away unfortunately." Read more
"...Then it started leaking from the bottom. Only lasted about 3 months." Read more
Customers are dissatisfied with the durability of the pump dispenser. They mention that it doesn't last, breaks easily, and has a short life span. Some complain that the top lid broke within a month.
"...Unfortunately, it died after about a year and a half of use. I don’t plan on getting the same one. I’ll replace with something else." Read more
"...Then it started leaking from the bottom. Only lasted about 3 months." Read more
"Love the looks of it. But it sure did not last long! Only had it for one year and it just quit working!" Read more
"It quit in short order. It was in a low use guest bath, so hardly used at all. But sadly failed after the 30 day window...." Read more
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Top reviews
Top reviews from the United States
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For those w the bad reviews, Honestly I dont understand? Maybe a bad lot of them but all mine have proven to be quality, precise w little effort. Sometimes it gets clogged but an easy fix as any pump would (manual or otherwise).
When I completely reno'd my kitchen, I felt my kitchen too deserved the latest Umbra auto dispenser, I purchased directly from their site w a new updated, fun look. Two years later still going strong. Its like the 3nergizer Bunny! Still clapping, but in this case still dispensing. Ive never been disappointed w this brand in any product they put on the market.
All my friends loved theirs too and eventually purchased more to have one in every room w a faucet.
I highly recommend this product. Good products for a reasonable price is almost non existent these days but this is an exception to the rule. Cheers!
I've ordered quite a few of these over 7 years, and the working ones do hold up. I have one in my kitchen that is 7 years old now.
I have on occasion gotten duds that never dispense soap. This past October 2023 I ordered three for my new home and one will not work. Unfortunately the return window closed before I found out. So if you do purchase this brand I recommend testing immediately.
While they take batteries, I have been fortunate mine only require changing once a year. They are not high capacity, but that's nice for those who want to switch between different soap scents or types. I found these can't handle too thick soaps.
UPDATE: one month later and it completely stopped working. In the trash now. And I gave it the best batteries and cleaned the nozzle and sensor every day
First purchase (unit:1): The pump was not working and had to replace that unit.
Replacement (unit:2) the soap started leaking from the bottom of the unit. Had to call Amazon to replace it.
Replacement (unit:3) one day after the return window (14 days) this 3rd unit also started leaking soap from the bottom.
New order (unit4) I ordered one more unit for another bathroom and that unit also not working. The pump works but is is unable to pick up any soap.
Top reviews from other countries
Batteries are the problem because they never seem to age at the same rate - more than once I have taken batteries out only to find one of them is at %10 and the rest are at %80. The batteries last a decent enough time, probably six months depending on use. They do keep our battery supply "fresh" by using them up.
The quantity they dispense is highly dependent on how vicious the fluid is and how old the batteries. It would be nice to have a handle dial to control how long it dispenses for, which could be modified over the life of the batteries or how vicious the fluid is. I would upgrade to newer ones if they provide this feature. Most hand soap is fine, but the dish soap needs to be diluted which never seems to work that well otherwise it comes out in dribbles.
Would buy again and recommend for friends.
Essa é a única que funciona!
E uma vergonha, pois e uma coisa tão simples, mas que tirando essa... O resto e só resto!
Não sou de comentar, mas essa vale a pena!
Talvez sirva de lição para as outras mascas, pois são muito porcarias!